questions / answers

Frequently asked questions

Our Kiln Dried Softwood is predominantly Larch & Spruce.
It is recommended for use in an open fire or fire pit.

Our Kiln Dried Hardwood Logs are predominantly Ash, Oak & Beech.
They will burn hotter and for much longer than Larch or Spruce.
It is recommended for use in a wood burning or multi fuel stove.

All stove manufacturers recommend Kiln Dried Firewood for burning
over regular seasoned logs.

As you might expect, the main advantage of kiln dried logs is that they burn hotter and last longer than their seasoned counterparts. Because so much moisture has been removed from them, a greater proportion of their mass is burnable, which is what allows each log to burn for longer.

At North Down Logs, our Kiln Dried Firewood and Kindling are Woodside ‘Ready to Burn’ certified. We guarantee below 12% moisture content for Kindling and below 20% for our Kiln Dried Logs.

Buying logs from a shop forecourt can be an expensive way of purchasing firewood. Many forecourts still stock wet, unseasoned wood which is stored outside, exposed to the elements. If you buy direct from us, we can save you money, keep your fire burning hotter for longer and deliver straight to your door at a time that suits you.

At North Down Logs, we are proud to sell FSC 100% firewood ensuring local forests are being well managed and sustained. The FSC works to ensure adequate care is being taken of our forests and those who rely on them; by protecting plant and animal life, Indigenous Peoples rights, forest workers’ safety and protecting forests for future generations to come.

Standard log sizes range from 20cm – 25cm and will fit in any stove, open fire or fire pit.

As A Rule of Thumb, You should never consider buying firewood by weight, as the wetter it is, the more it weighs. You need to think in terms of how much heat will it produce.

A cubic meter of Kiln Dried Hardwood will last over twice as long as their seasoned counterparts in a modern day stove.
Additionally, they will burn much hotter than the equivalent amount of seasoned firewood in an open fire, therefore far better value for money.

The Hardwood will also burn cleaner and leave far less ash residue.

The best way to find out for yourself is to take a look at our reviews and testimonials, then try some and see for yourself!

any questions? ask Them Below!
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Great service, great product and super speedy delivery! Highly recommend.

Delivery and storage

Some helpful tips regarding delivery and preferable storage options.

We deliver to all areas of North Down and all deliveries are free of charge with no minimum spend.

We offer free delivery to BT18, BT19, BT20, BT21, BT22 & BT23 Postcodes.

Orders received before 1pm (Monday – Friday) are guaranteed same day delivery. We strive for same day delivery service but in peak times it may be the following weekday. Weekend orders will be fulfilled dependant on driver availability.

It always helps to be organised and to be home for your delivery. Scheduled times deliveries can be arranged, at a time and a place to suit you.

Of course! If you’re not going to be home, need to specify a particular delivery day or time, or have any other information you think we should know, write in the instructions box when placing your order online.

As our logs are Kiln Dried, it is important that the logs are stored correctly to ensure quality is maintained. Airflow is key, therefore a garage, outhouse, shed or log store are excellent locations for our wood to be stored over the cold winter months.

Of course! Unlike other delivery services who only deliver to kerbside, our drivers will ensure that all deliveries are completed to the customers’ satisfaction. If your log store is in the back garden or you’d like the logs stacked in the garage, talk to the delivery driver and they’ll be happy to help!

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